Charlotte, NC · Remote freelance and contract · Open for a new project
Telecom, banking, retail, logistics, payments, and customer platforms. These are employers and domains from my delivery history.
Comcast
Wells Fargo
Lowe's
FedEx
Sitronics
Applications taken from a requirement to something people use.
CAG Bhajans is a collection app for the CAG community. Listeners browse and play more than 3,600 bhajans with audio, lyrics, raga, and music notes. Tutorial audio is included for tracks that are meant to be learned, not only played.
CAG Roots is the operations app for Caring & Giving. One application covers iOS, Android, and the web. Attendance, roles, and monthly bhajan registration stay on the services that already run that work.
At Comcast I lead the Voice Management System for new, amendment, and MACD voice orders. The work runs from the written design through production diagnosis and the handoff through QA and deployment.
A mathematics degree under the years of enterprise delivery. It shows up in how I break a messy system into a design that can be tested.
University of MadrasService-management grounding for production support: incidents, changes, and the habit of leaving a system more stable than I found it.
ITIL FoundationFedEx e-commerce fulfillment and returns. Maritz rewards banking. Sitronics centralized payments. MTS telecom billing and OSS/BSS. RR Donnelley XML and XSLT web content.
Logistics, payments, telecom, contentVoice Management System at Comcast. The application covers new, amendment, and MACD voice orders. I write the high-level and detailed design, trace production issues, and carry the work through QA, UAT, and offshore delivery.
ComcastConsumer deposit account-opening and a model-management platform at Wells Fargo. I led the work from the requirement through reviews, mentoring, and production troubleshooting.
Wells FargoStore planning and inventory at Lowe’s, including a 2D store view. The work ran from the requirement and the customer conversation through the application, testing, and production support.
Lowe’sVoice Management System and Commercial Service Platform at Comcast. Order applications, the screens those orders use, and the middleware they depend on. Design, performance, deployment, and offshore coordination sat in the same role.
ComcastHLD and detailed design
Service interactions, data flow, and exception handling written down before the code spreads.
From the requirement
An application or service taken from what you asked for to something the team can ship and support.
Tests and review
Unit tests, BDD where the behavior is the contract, and a review of the code that is about to go out.
Certification
The service view of production: find the cause, fix it, and leave an operational trail.
Kibana, Splunk, AppDynamics
Defect analysis, root cause, and a performance change that the current release can absorb.
Reviews and mentoring
Design, planning, code review, and mentoring when the team needs a lead more than another pair of hands.
I am a technologist with 15+ years of taking a requirement from analysis through an application people can run.
Clients hire me when they need the application the requirement describes: a new product, a change to a system that is already live, or a rescue when something in production is wrong. I have done that work in telecom, banking, retail, logistics, payments, healthcare, and automotive.
Alongside the enterprise work I design and ship products communities use every week: cagusa.org, carolinasayyappa.org, the CAG Bhajans app, and the CAG Roots app. The same habits apply. A requirement becomes a design, the design becomes the application, and the application is tested before it is called done.
I am based in Charlotte, NC, and I take remote freelance and contract engagements: a defined project, an enhancement, a rescue, or ongoing delivery against the requirement you bring.
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Six ways a team usually brings me in. Each one ends with something you can run, review, or ship.
A new API or server, from a written requirement to a deployable service, including the data model and the error paths.
Defect analysis, root cause, and performance work on an application that is already live. I stay until the failure is explained and the fix is in.
An older application moved onto a clearer shape, with tests and a path that does not require a freeze of the business.
Oracle, MySQL, PostgreSQL, MSSQL, MongoDB, DynamoDB, stored procedures, and the front end that has to call the service.
High-level design, API design, a data-flow write-up, or a code review that leaves the team with a list it can act on.
A few weeks or months of design, planning, reviews, and mentoring while the team keeps shipping.
CAG Bhajans is the clearest example. The community needed to find a bhajan, read the lyric, see the raga, play the audio, and learn the ones with a tutorial track. The app holds more than 3,600 songs. cagusa.org and carolinasayyappa.org are that same kind of work on the web.
CAG Roots keeps the existing services as the system of record. Attendance, roles, and monthly bhajan registration keep their rules. One application covers the phone and the web.
Voice orders at Comcast, account opening at Wells Fargo, and store planning at Lowe’s. The design, the application, the tests, and the production diagnosis when the live system disagrees with the design.
Web, mobile, and enterprise applications. An API, the data behind it, and the screen a person uses. I use the tools the requirement calls for, and I stay from design through production.